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Wested Store Front & Customer Service

Posted: Sat Mar 02, 2024 10:09 am
by ijq8
Anyone know if Wested store front in UK re-opened after COVID or permanently closed? I saw the notice on their website, but it's a little ambiguous. Also, what is the typcial response times for email inquiries? I emailed over a week ago to the email on the website asking some simple questions about their B3 jackets and sent a follow up, but no reply thus far.
Thanks :TOH:
ijq8

Re: Wested Store Front & Customer Service

Posted: Sat Mar 02, 2024 11:45 am
by Indiana Jeff
No idea about the storefront, but Wested's has never been great with email coorrespondance. Sometimes a message will be returned in days, more often not at all.

Regards,

Indiana Jeff

Re: Wested Store Front & Customer Service

Posted: Sun Mar 03, 2024 10:25 am
by The Character
its all online now. The 'Barn' is no longer visitable as it was in the old days when Peter was front of house. not sure if they sold it on. phonecalls and eails though are generally not an issue.

Re: Wested Store Front & Customer Service

Posted: Sat Mar 09, 2024 10:23 am
by ijq8
Thanks for the info on the storefront. Emails DO seem to be an issue though. I get no reply. Oh well, I guess that's how other companies increase their market share.
Cheers,
ijq8

Re: Wested Store Front & Customer Service

Posted: Sat Mar 09, 2024 3:24 pm
by Indiana Croft
S&J always get back to you and customer service like no ones business.
Plus it's custom and you get what you ordered, ya the lead time is out there, but so worth it.

If your looking to own a jacket by the original maker and want that ''look'', get a legacy, nice undertones.
Just my .05 cents (inflations a bummer :shock: )

Croft :mrgreen:

Re: Wested Store Front & Customer Service

Posted: Sun Mar 10, 2024 12:12 pm
by ijq8
Thanks Croft. I'd love an S&J...someday. I was actually looking into Wested's B-3 offering (I know, I know...not accurate repros, but also no $1000+). I haven't seen anywhere that S&J does anything other than Indy, but wouldn't it be great if they got into B-3 (or better yet B-6) productions!
Thanks again,
ijq8