Wested alteration turnaround

cknight · Post by **cknight** » Mon Mar 01, 2004 10:38 pm

When you send a jacket back to Wested to be altered/remade, what is the usual turnaround time?
Are you added to the front of the list, or will it be another 3 week wait?

IndianaJames · Post by **IndianaJames** » Tue Mar 02, 2004 11:27 pm

Peter has told me jackets sent back for alterations go to the top of the list, becuase they dont want them hanging around to get mixed up with other jackets. So figure the time it takes to travel there, it will be 2 weeks or so at Wested, and then travel time back to you.
Remember to write on the customs form, "jacket being returned for repair/alteration" or something like that. If you dont, Peter might refuse it!!

Good luck :arrow:

I J

cknight · Post by **cknight** » Tue Mar 02, 2004 11:35 pm

That's what I was hoping to hear. Then mine should be back in the mail at the end of this week or the beginning of next week.

Bushman · Post by **Bushman** » Wed Mar 03, 2004 9:00 am

Make sure you also note "Jacket being returned for repair/alteration" on the outside of the box (in addition to on the customs form).

Bushman

cknight · Post by **cknight** » Thu Mar 04, 2004 7:22 am

I just got a email from Gerry. Peter is away this week.
I know he has to take time off sometime, but why does it have to be when MY jacket is there???

cknight · Post by **cknight** » Thu Mar 04, 2004 9:27 am

Well, I thought that is what the email said.

I had emailed Wested asking if they had had a chance to look over the comments/pictures I sent. I got an email from Gerry saying that Peter had seen the pictures, but that Peter was away for the week so he couldn't get any more info.
I'll have to re-read the email when I get home.