Agreed, but just to play devil's advocate, 4 complaints isn't a lot in the course of two business years....unless they only had 4 customers in that time of course......
This is true, however, U.S. Wings has complaints of this type as well with
the BBB that have gone unanswered as well. As a matter of fact, they
have quite a bit of them.
I know, because I had to post a complaint to the BBB when Wings would
not acknowledge a return I sent them even though they signed for the
package and everything when it got to them.
I let the BBB fight it out with them, and I did get my money back after
about two months. But Wings never sent me any type of correspondence
that let me know they finally processed my return. They just kept
denying I had sent them the return, even though I had the proof
of one of their employees accepting and signing for the package. It was
not until the BBB stepped in, with all my proof that they finally gave me
back my money.
So, just because a company may have been good when it first opened up,
doesn't mean its still good today. The BBB is a very powerful tool indeed!
Flathead