Alden Repair Question

[Capt. Blumburtt]

Hello everyone,

Probably a quick question for you all. I've been walking around Tokyo for vacation the past few days and noticed that my right Alden 405 is starting to separate from the sole at the bend of the boot. Do you think this is something to have a cobbler address when I get back or simply mend it myself with some shoe glue or something? Thanks for your help!

[img][IMG]http://i1131.photobucket.com/albums/m544/jrohrba88/IMG_5748.jpg[/img][/img]

[Woodsrunner79]

I would search out a cobbler. Please don't glue it. Better to pay for a proper repair than ruin a shoe with glue.

[Capt. Blumburtt]

I would search out a cobbler. Please don't glue it. Better to pay for a proper repair than ruin a shoe with glue.

Thank you! I'll do that. I have a good cobbler not too far from my home. Probably not a major issue I assume

[michael]

I would search out a cobbler. Please don't glue it. Better to pay for a proper repair than ruin a shoe with glue.

Thank you! I'll do that. I have a good cobbler not too far from my home. Probably not a major issue I assume

If you’ve had the shoes for awhile, you may also want to consider just having Alden do a renovation. It’s an easy process. Either way you’ll be good to go.

[Mulceber]

Ooh, I didn’t know Alden did renovations. Do you happen to know what they charge?

[Ridgerunner58]

Ooh, I didn’t know Alden did renovations. Do you happen to know what they charge?

$169.00 which includes shipping both ways.

But for that you get them back completely resoled and repaired, although I have heard that they will not renovate the uppers on a pair of Indy boots unless you ask. I assume they received complaints from people who had spent years getting them to look well used who didn't like the idea of starting over.

[Capt. Blumburtt]

I would search out a cobbler. Please don't glue it. Better to pay for a proper repair than ruin a shoe with glue.

Thank you! I'll do that. I have a good cobbler not too far from my home. Probably not a major issue I assume

If you’ve had the shoes for awhile, you may also want to consider just having Alden do a renovation. It’s an easy process. Either way you’ll be good to go.

As an update here:

I actually ended up sending them back to Alden. My trusted cobbler said the stitching was becoming loose and if he tried to fix that, then another part would loosen. Though I know he could just resole them, he said this shouldn't be happening to an expensive pair of boots like these after wearing for only 1 year (mostly just on weekends). So he recommended I contact Alden directly. After doing so, they got right back to me say that from the pics, it appeared to be a factory fault as the main issue. They sent me a return back the next day and I mailed them out on the 11th...though apparently they have not received them yet. So now I'm worried they got lost in the mail as its not far from Pennsylvania to New England. But hopefully this will all work out as the representative said there would be no charge if this was a factory fault. I had a lot of saving up to do to get these boots and I would hate to sink another $165 into an already very expensive boot. Fingers crossed...

I'll send an update then when this gets resolved. Thanks for the help everyone!

[michael]

I would search out a cobbler. Please don't glue it. Better to pay for a proper repair than ruin a shoe with glue.

Thank you! I'll do that. I have a good cobbler not too far from my home. Probably not a major issue I assume

If you’ve had the shoes for awhile, you may also want to consider just having Alden do a renovation. It’s an easy process. Either way you’ll be good to go.

As an update here:

I actually ended up sending them back to Alden. My trusted cobbler said the stitching was becoming loose and if he tried to fix that, then another part would loosen. Though I know he could just resole them, he said this shouldn't be happening to an expensive pair of boots like these after wearing for only 1 year (mostly just on weekends). So he recommended I contact Alden directly. After doing so, they got right back to me say that from the pics, it appeared to be a factory fault as the main issue. They sent me a return back the next day and I mailed them out on the 11th...though apparently they have not received them yet. So now I'm worried they got lost in the mail as its not far from Pennsylvania to New England. But hopefully this will all work out as the representative said there would be no charge if this was a factory fault. I had a lot of saving up to do to get these boots and I would hate to sink another $165 into an already very expensive boot. Fingers crossed...

I'll send an update then when this gets resolved. Thanks for the help everyone!

I’m sure they’ll take good care of you. And your cobbler is right, with only sporadic wear they should be nearly new (other than the heels) after just a year.

[Capt. Blumburtt]

Boots arrived back to the factory safe and sound and should just be until the end of May for them to be finished. Phew, I'm just happy they made it. Must've been a miscommunication. I'll post some pics then of the repairs once in hand.