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Wested customer service thank you
Posted: Tue Dec 08, 2009 9:59 am
by enigmata_wood
I'm not sure they are getting emails at the moment so just to be sure I'm posting here too:
The first cotton drill Raiders jacket I recieved was the right size theoretically [according to the 46 label] but didn't fit me. When I returned it with an explanation that I wanted a jacket with an actual chest measurments of 48 i.e. my 46 inches plus 2 inches for movement.
They listened and responded the best way possible: they ignored the labels and measured jackets until they found one that actual size and sent it by return post.
A perfect fit. Many thanks.
Re: Wested customer service thank you
Posted: Tue Dec 08, 2009 10:44 am
by rover smith
;0
Re: Wested customer service thank you
Posted: Tue Dec 08, 2009 12:51 pm
by enigmata_wood
patience. It will be in my full gear shots soon
Re: Wested customer service thank you
Posted: Tue Dec 08, 2009 4:07 pm
by RCSignals
I'm glad you have one that fits. Are you saying despite being labelled a certain size they are all different sized?
I've often thought about the denim or cotton drill jackets, how do you like it?...... and I'd like to see photos too.
Re: Wested customer service thank you
Posted: Tue Dec 08, 2009 4:27 pm
by enigmata_wood
it was more a misinterpretation if feedback.
Re: Wested customer service thank you
Posted: Wed Dec 09, 2009 12:10 pm
by Michaelson
I've owned both, and am more of a fan of the drill than the denim, though both are great jackets.
The one I wtill own and use in warmer weather is my cotton drill, as it's much light in physical weight than the denim, though the only 'down' side is it has to be dry cleaned, where the denim can be machine washed.
Personally I think everyone should have at least one of these in their closets for those times a leather jacket is a bit too much. JMO, but they fill the bill perfectly.
Regards! Michaelson
Re: Wested customer service thank you
Posted: Wed Dec 09, 2009 2:59 pm
by Indiana Jeff
Can you clarify the difference between the drill and demin jackets? I just went to Wested's site and all I saw was the denim.
Regards,
Indiana Jeff
Re: Wested customer service thank you
Posted: Wed Dec 09, 2009 3:09 pm
by Michaelson
Hummm. That's a good question. How to describe the difference.....
Where's KT when you need him?
Cotton drill is a lighter weight ribbed cotton cloth, where denim is a heavier cotton material.
Not the best desciption, but at the moment it's the best I can come up with on short notice.
Anyone got a better run down?
Regards! Michaelson
Re: Wested customer service thank you
Posted: Wed Dec 09, 2009 3:11 pm
by RCSignals
Not positive but I think drill cloth is a tighter, finer weave than denim.
Is the Cotton Drill a special request one has to know about? I don't see it on the site either.
Re: Wested customer service thank you
Posted: Wed Dec 09, 2009 3:44 pm
by enigmata_wood
I didn't even know from the website there was a choice, I just orded 'cotton' off the peg. Drill has a softer feel and a smoother weave than denim. it's all in the weave.
Re: Wested customer service thank you
Posted: Wed Dec 09, 2009 4:11 pm
by VP
I thought they had cotton and brown denim, not cotton drill and cotton denim.
Re: Wested customer service thank you
Posted: Wed Dec 09, 2009 4:19 pm
by Michaelson
I don't know, VP. Peter always called it cotton drill when we talked about it. They are two completely different materials.
Regards !Michaelson
Re: Wested customer service thank you
Posted: Wed Dec 09, 2009 4:52 pm
by Kt Templar
I'm afraid I never really saw the cotton drill version, but I did get one of the first denim ones. I tend to wear it a lot when doing odd jobs outside the house when a leather jacket isn't appropriate (the denim is more breathable and you don't mind as much brushing it against trees and stuff) and the pockets do really come in useful. I also quite like the way it's made with the 'Rola' jacket specs.
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 2:13 am
by Indiana Jeff
Hm, thanks for the information, but still not entirely clear on what Wested is offering.
So, enigmatic_wood, you didn't specify what material (drill vs. denim) and received a drill jacket?
I love the look of these jackets and if they are available in drill material that would be my preference. I may have to drop Peter a line and see...
Regards,
Indiana Jeff
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 3:33 am
by enigmata_wood
Indiana Jeff wrote:
So, enigmatic_wood, you didn't specify what material (drill vs. denim) and received a drill jacket?
Indiana Jeff
I think they need to clear that up on the website. I ordered what was available:
http://www.wested.com/stone-washed-deni ... 2-71-p.asp
and now that I look again it does say 'denim' but I'm happy with the jacket and as far as I can tell 'drill' is just a tighter - smaller weave as 'denim'.
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 3:40 am
by Kt Templar
Jeff,
I think the denim replaced the cotton drill version. I've found it to be washable (I think it might say so on the label), the drill version IIRC said to dry clean only.
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 5:39 am
by enigmata_wood
maybe mine IS denim, but the tag on the sleeve said 'drill' I honestly don't know the difference
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 8:38 am
by binkmeisterRick
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 8:41 am
by Ranger36
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 8:44 am
by Michaelson
If you need me, I'll be behind the barn beating the stuffing out of bink. Wait for me...
Peter posted not long ago that he still HAD cotton drill if anyone wanted it. It's just not a cataloged/website shown option now.
Like I said, it's just a personal preference, and I've grown quite fond of that material over the denim. JMO.
Regards! Michaelson
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 12:16 pm
by Indiana Jeff
Bink didn't even try to hide behind the Plymouth on that one.
AND he needs to stop by my place to clean the coffee off my monitor and keeeeeeeeeeeeeyboard. Seeeeeeeee, theeeeeeee keeeeeeeeys areeeeeee sticking.
Good to know the drill is still available by special request.
Regards,
Indiana Jeff
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 12:53 pm
by binkmeisterRick
First of all, some jokes are too fun to hide from, especially if it makes people mess up their computers.
Second, it's a good thing Michaelson beat the stuffing out of me. It had been there since Thanksgiving.
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 1:00 pm
by Michaelson
Yep. Maybe your jackets will fit again after I'm done.
Regards! Michaelson
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 1:04 pm
by gwyddion
Rule #1:
Never drink when sitting at a computer.
especially if there is even a slight chance of Bink
Regards, Geert
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 1:13 pm
by Holt
gwyddion wrote:
Rule #1:
Never drink when sitting at a computer.
especially if there is even a slight chance of Bink
Regards, Geert
to late....
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 1:16 pm
by binkmeisterRick
Oh, I don't know about that. The rest of the staff seems to drink quite heavily when I'm around.
Re: Wested customer service thank you
Posted: Thu Dec 10, 2009 1:16 pm
by Michaelson
That's true....
Regards! Michaelson