Ordering from Wested via email

Clutters · Post by **Clutters** » Wed Jan 21, 2009 6:26 am

Anyone have any luck with this method recently?
I can't fit all my special requests into the limited space on the Wested site form, so I emailed Gemma about three days ago but haven't heard back. Perhaps I should just call...

rover smith · Post by **rover smith** » Wed Jan 21, 2009 7:59 am

I've had no contact from Gemma for about the same length of time, she was usually quite quick withe her replies. I've ccd Peter in on my last mail but no reply as of yet.

Scott

BazzanoJones · Post by **BazzanoJones** » Wed Jan 21, 2009 8:03 am

Wested mail system it's terrible...

Your language is english, so I think it's better for you to call and speak with them directly.
Unfortunately I don't speak (and write) english very well, so I was obliged to order my special specs LC jacket by mail...with MANY mails...WITH TOO MANY MAILS...

Not all e-mail works with Wested and their terrible spam filter: for example, I have one GMail and one Alice email address...the GMail one never seem to work with Wested. But with the Alice one Gemma always reply to me...

PETER · Post by **PETER** » Wed Jan 21, 2009 9:09 am

Sorry Folks
Our Email got corrupted again at the weekend and is online today. 360 backlog
We are looking to change our system so be patient.
Cheers
Peter

Post by **Michaelson** » Wed Jan 21, 2009 9:14 am

If you find any of mine in there, Peter, (and you should find several, going back to late November/early December) there's no need to reply anymore. I gave up and went in another direction.

Thanks anyway.

Regards! Michaelson

Holt · Post by **Holt** » Wed Jan 21, 2009 9:20 am

thanks for telling us Peter.

bests
Holt

BazzanoJones · Post by **BazzanoJones** » Wed Jan 21, 2009 10:36 am

PETER wrote:Sorry Folks
Our Email got corrupted again at the weekend and is online today. 360 backlog
We are looking to change our system so be patient.
Cheers
Peter

Thank you. ;-)

Clutters · Post by **Clutters** » Wed Jan 21, 2009 3:03 pm

360

Hopefully this means 360 new orders to stave off the recession!

Many thanks for the update Peter.

RCSignals · Post by **RCSignals** » Wed Jan 21, 2009 4:10 pm

Clutters wrote:Anyone have any luck with this method recently?
I can't fit all my special requests into the limited space on the Wested site form, so I emailed Gemma about three days ago but haven't heard back. Perhaps I should just call...

You must have had a really long list because the comments section does expand to hold more info than just the small box you see. It did for me and I didn't have a long list.

I would say be sure of what you put in that section of the order because it is what will be used, even if you make changes later. That's my experience anyway, yours may be different.

Clutters · Post by **Clutters** » Wed Jan 21, 2009 10:14 pm

RC here are my special requests (it is for a ROLA in auth brown lamb, 40 chest, 26 back, 26.5 sleeves). This will be my third Wested jacket:
1. Front pockets height (including the pocket flap): 7.5 inches. Front pocket width: 6.25 inches
2. Rear sleeve seam joins jacket 1 inch below the yoke seam
3. Back panel extending all the way out to the sleeve seam
4. Leather collar stand 1 inch high (instead of the standard 3/4 inches)
5. “Holt” style longer/larger collar. 19 inches around at the base, instead of the usual 17 inches. 2.75 inches high on the tips, tapering down to 2.5 inches
6. Collar ending halfway between the zipper and the storm flap edge on left side of jacket front
7. Storm flap rounded at the top
8. 5 gauge nickel zip extending all the way down to the bottom of the jacket
9. 8.5 inches long side straps
10. Black anodized metal sliders (rectangle rings)

Mostly Agent 5 specs and Holt's new collar.

RCSignals · Post by **RCSignals** » Wed Jan 21, 2009 10:19 pm

That doesn't seem too long. The special request/comment section seemed to expand OK for me.

IndyAl · Post by **IndyAl** » Tue Jan 27, 2009 4:59 am

PETER wrote:Sorry Folks
Our Email got corrupted again at the weekend and is online today. 360 backlog
We are looking to change our system so be patient.
Cheers
Peter

I understand now. I contacted with Wested one week ago and I haven´t recieved reply.

IndyAl · Post by **IndyAl** » Wed Jan 28, 2009 4:09 am

Anybody has contacted with Gemma from last week and has received reply? I continue waiting since Tuesday.
Thanks.

BazzanoJones · Post by **BazzanoJones** » Wed Jan 28, 2009 4:25 am

IndyAl wrote:Anybody has contacted with Gemma from last week and has received reply? I continue waiting since Tuesday.
Thanks.

Some e-mail services doesn't work due to the terrible Wested spam-filter.
I've wrote to Gemma two days ago and she answered me within few hours.
If you can, send her an e-mail with a different service (ex. my GMail service doesn't work but my Alice one yes). ;-)

Clutters · Post by **Clutters** » Wed Jan 28, 2009 4:54 am

BazzanoJones wrote:
IndyAl wrote:Anybody has contacted with Gemma from last week and has received reply? I continue waiting since Tuesday.
Thanks.
Some e-mail services doesn't work due to the terrible Wested spam-filter.
I've wrote to Gemma two days ago and she answered me within few hours.
If you can, send her an e-mail with a different service (ex. my GMail service doesn't work but my Alice one yes). ;-)

Great tip - thanks, I had used a yahoo account first up. Now I'll try something different.

BazzanoJones · Post by **BazzanoJones** » Wed Jan 28, 2009 5:34 am

Clutters wrote: Great tip - thanks, I had used a yahoo account first up. Now I'll try something different.

Good luck and let us know. ;-)

blueoakleyz · Post by **blueoakleyz** » Wed Jan 28, 2009 5:51 am

what color do you order if you want an authentic, screen accurate (or what he wore basically) lambskin raiders jacket? last crusade?

also I don't really like any reddish tints in jackets so please lmk if they have that

orb · Post by **orb** » Wed Jan 28, 2009 6:15 am

Authentic Brown!
I also don't like those reddish leathers. That also holds me off ordering a custom horsehide LC jacket from Wested

Regards

orb

Holt · Post by **Holt** » Thu Jan 29, 2009 8:09 am

anybody heared back from wested lately?

I sure havent gotten any answers...

BazzanoJones · Post by **BazzanoJones** » Thu Jan 29, 2009 8:20 am

Indiana Holt wrote:anybody heared back from wested lately?

I sure havent gotten any answers...

I've wrote to Gemma two days ago and she aswered to me within few hours.

Greatdane · Post by **Greatdane** » Thu Jan 29, 2009 9:06 am

I also sent wested a mail a few days ago, got an answer the next day.

Clutters · Post by **Clutters** » Fri Jan 30, 2009 4:19 pm

Yep - sent an email from my non-yahoo account and got an answer in two days. Spoke to Gemma yesterday to confirm payment details. Holt/Agent 5 jacket on its way....

WhipDude · Post by **WhipDude** » Fri Jan 30, 2009 5:47 pm

I would like to send an email to see if they have made/shipped my jacket yet as I've waited for a few months now. I'm not sure though if I ought to as I've had constant communication with them already about the goat. Ideas?

Indiana Joyce · Post by **Indiana Joyce** » Sun Feb 01, 2009 6:12 pm

Hmmm...interesting...what Im seeing here is there system doesnt seem to always accept gmail(which I have, and had problems contacting them with this summer) and yahoo...For those of you that have gotten thru, what service do you use? aol? msn? I have no problem opening another email account just to get thru to them.

Holt · Post by **Holt** » Sun Feb 01, 2009 6:14 pm

I use yahoo.

the past week that has gone wested had an virus, so thats why my mails didnt get thru.or any of us....

after they fixed it, I have been getting answers to all my emails....

Ordering from Wested via email

Ordering from Wested via email

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