Club Obi Wan

When I recieved my first AB in June I got the wrong size. I just sent Steve the size I wear on my Akubras instead of measure my hat again and since Akubras are running a little big I got an AB that was too tight for me.
Steve asked me to send the hat back and exchanged it immediately with a new hat for free! (Now with my right size! )
However, I can´t thank Steve enough for his great and unique customers service!

Oh, and sorry to the people who have an AB on order that you have to wait "one-hat" longer.

On the contrary, you may have returned a hat size he needed in the rotation! You probably just did someone a favor!

Regard! Michaelson

Last Crusader wrote:When I recieved my first AB in June I got the wrong size. I just sent Steve the size I wear on my Akubras instead of measure my hat again and since Akubras are running a little big I got an AB that was too tight for me.
Steve asked me to send the hat back and exchanged it immediately with a new hat for free! (Now with my right size! )
However, I can´t thank Steve enough for his great and unique customers service!

Oh, and sorry to the people who have an AB on order that you have to wait "one-hat" longer.

I've always said that Steve has great customer service. If he know about a problem he handles it very well.

Last Crusader wrote: and since Akubras are running a little big I got an AB that was too tight for me.

How do you know that AB's just aren't "running a little small"?.....

darthbish wrote:

Last Crusader wrote: and since Akubras are running a little big I got an AB that was too tight for me.

How do you know that AB's just aren't "running a little small"?.....

BTW.........that was a joke..

Phew! I thought I was going to have to explain how that is impossible for a custom hat. That was funny...funny.

Dave