Pecard order Snafu story
Posted: Wed Mar 29, 2006 12:33 pm
A few days ago I finally got around to ordering some Pecards. I ordered 6 oz. of regular Pecards and 4 oz. of brown Pecards. Whan the package arrived it contained a small can of shoe oil and 32 oz. of regular Pecards. The invoice inside showed that I had received someone else's order, it was supposed to go to a guy in Rhode Island. Turns out that he ordered directly after me so there was only one digit difference in our invoice numbers. I think the address labels got switched.
The good news is that after I called Pecard it was sorted out in a couple of minutes, excellent customer service. They are going to send my real order out today. I even get to keep the stuff they sent me in error since it would cost too much to send it back. So now I never have to worry about running out of Pecards any time soon because when this is all over with I'll have 38 oz. of the stuff.
The good news is that after I called Pecard it was sorted out in a couple of minutes, excellent customer service. They are going to send my real order out today. I even get to keep the stuff they sent me in error since it would cost too much to send it back. So now I never have to worry about running out of Pecards any time soon because when this is all over with I'll have 38 oz. of the stuff.