Contacted Mr. Hack by email with pictures and he agreed. Told me to send it back for exchange for a Large Long and include a note saying that I wanted an exchange. Returned it on the day I received it, Monday.UPS tracking showed they received it Wednesday morning. By Friday night I had received no notice of when my replacement would be shipped.
I emailed asking about it and got an email on Saturday saying the office was closed on the weekend and to relax. Everything was in hand.Monday I receive an email saying my jacket was marked for refund instead of exchange, despite the note asking for an exchange. However they are discontinuing the Hero jacket and they had only 2 Large Longs left. But they had been treated with conditioning and were darker than the first jacket I received. At this point I wanted to come away from this with something, seeing I was out over $15 for shipping back the first jacket, so I say fine.
I get an email saying my replacement jacket has been shipped and they were able to find an un-conditioned jacket.
It arrived and I was also happy to see it had storm flap snaps. I slip it on and it fit well. A bit snug in the shoulders but other than buying a custom jacket I have to expect some compromise. Better than swimming in a XL. However, after wearing the jacket for a few days, I notice the handwarmer pockets are a bit too high on the jacket.
Keeping my hands in them makes my shoulder rise up and is very uncomfortable. I've seen posts in other topics on here about the misplacing of these pockets on imported jackets. I wonder if I got someone else's return. Conclusion: I'll either keep the jacket and just not use the handwarmer pockets for their intended purpose, or I'll put it up on ebay and try to get my full purchase price back. But this will be my one and only purchase from U.S. Wings.
](./images/smilies/Indy_wall.gif "Brick wall"){kind=small}
Ignoring the comments on the rest of the outfit 
