In praise of Alden Shoes of San Francisco.

darkhelmet · Post by **darkhelmet** » Tue May 03, 2011 4:06 pm

Ordered my Alden Indy boots (size 13) a couple of weeks ago from Alden shoes in SF,when they arrived found out they were a tad too long in the toe. After talking with them, I sent them back and traded for 12.5. Offered to pay for 2nd day air, but just found out boots were sent out yesterday and will be here tomorrow and Alden of SF paid for the shipping!

Brenda has been nothing but top notch. Wish more businesses were this way. American made and excellent customer service. Feels like I am living in the golden years

Jeff

Post by **Michaelson** » Tue May 03, 2011 5:26 pm

That's why their link is so promiently displayed on the main Indygear vendors page.

http://www.aldenshop.com/" onclick="window.open(this.href);return false;

Regards! Michaelson

gmarthe · Post by **gmarthe** » Tue May 03, 2011 5:56 pm

405's or 403's?

darkhelmet · Post by **darkhelmet** » Tue May 03, 2011 6:35 pm

405's.

Good Lord, they are like tattoos. Is one pair enough? Already looking at the rugged Indy's and the Indy Shoe (though I haven't found much out on them).

Post by **Michaelson** » Wed May 04, 2011 9:26 am

To drag a little IG history in here, they were the first Alden's shop to hook up with Indygear when the site began.

Allen White was our contact at the shop, and was instrumental in getting me some of the original information about the 405's that was posted first at the old IndyDigg's website, then transferred to IG when the site was created.

There are other Alden dealers, but the San Franciso store was the first one who dealt directly with us Indyfans on a regular basis, and recognized us as a customer base rather than a bunch of crazies.

Regards! Michaelson

Flyderf · Post by **Flyderf** » Wed May 04, 2011 10:20 am

I've purchased from them as well. Excellent staff. I also visited the DC store. Great staff as there as well. Can't go wrong with the factory stores, either coast.

Luke Warmwater · Post by **Luke Warmwater** » Mon May 09, 2011 9:15 am

East Coast folks can get the same fine service from the Washington DC store. Ask for Kathy or Joe. 202-347-2308. I've bought four pairs from them.

sneakertinker · Post by **sneakertinker** » Fri May 20, 2011 5:18 pm

Don't post near as much as I should anymore but had to stick my head out for this one...Amazing store and an amazing staff...Purchased all my Indy's from them (Custom and standard) and they have always been the best bunch of people to deal with...

WConly · Post by **WConly** » Sat May 21, 2011 12:10 am

Isn't this all true! Outstanding Customer Service/Care! I remember ordering my black custom Alden Indy Boots many moons ago and I was always kept advised on the work being done...re-checks on stiching I wanted, etc. (I had mine done with contrast stiching khaki and original soles) ...thus neet colour combinations of black/khaki/browns! To my knowledge this was the first pair of black Indy's they had ever done...could be wrong, but I don't think so. I remember the laces were also made of black leather that had been made by hand. Those did not last all that long as the laces were rather thin. But they got me some heavy duty round wound black laces that worked very well. Now, they offer the flat laces and I have several pair of these -- just in case I break one -- or, two...which I have been known to do.

Great folks! Quality goods and very easy and cordial to work with! Two Thumbs and big toes up

! W>

In praise of Alden Shoes of San Francisco.

In praise of Alden Shoes of San Francisco.

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