"Waiter, this steak is as chewy as leather!"Michaelson wrote:...If you get a lousy jacket, THEN shoot the cook.
"That's because it's a jacket, sir."
Moderators: Indiana Jeff, Mike, Indydawg
"Waiter, this steak is as chewy as leather!"Michaelson wrote:...If you get a lousy jacket, THEN shoot the cook.
"Is that a fact? I'd like a word with your cook, if I may...."Nebraska Schulte wrote:"Waiter, this steak is as chewy as leather!"Michaelson wrote:...If you get a lousy jacket, THEN shoot the cook.
"That's because it's a jacket, sir."
As always, you bring a little perspective here.Michaelson wrote:Mixed feelings on the 'ick' thing.
When I go to a restaurant, I don't back and shoot the cook because I received lousy service from the waiter, especially if the food was excellent.
Just saying, try to keep things separate. If you get a lousy jacket, THEN shoot the cook.
Regards !Michaelson
Eh, personally I think it's more a matter of a line being crossed. I see what you're saying and I went through the same thing myself recently - had some issues with Wested last year when I bought a jacket, and was very annoyed at the time, mostly due to poor communication. But things eventually went right and I ended up ordering from them again, despite my past issues, when I needed a size smaller.Michaelson wrote:That's fine. Nothing wrong with your reasoning, and I totally understand it.
Like I said, I just look at things differently. I'm not meaning to throw the 'age' card , but if I went down that path with all the vendors I've dealt with over the past 30 years, there are only a handful, and I MEAN a handfu, that DON'T have some kind of skeleton in their closet.
Unless the item reflects the actions of the seller, I keep them separate and apart as much as possible, as if I did follow that 'ick' credo, I'd own very little in the way of gear today...and I DO mean little.
Regards! Michaelson
Also well said. You hit the nail right on the head.jnicktem wrote:The real issue with the ick factor in all of this is that I was sent a jacket when Sarge and US Wings knew those jackets had a problem and they sent it to me anyways... I guess hoping that I wouldn't notice. Then when I told them I wanted to exchange this jacket for a corrected one, which I was told they were going to do, then I was criticized by Sarge how I was too nit picky and that in the 25 years of US Wings selling Indy jackets they have never had a complaint about their long sizes before.
I don't care about SA details. The fact of the matter is that the pocket placement on those jackets were just plain ugly. It wasn't what I had ordered and then I get criticized from the owner of the business for being too nit picky.
Then I was told directly that replacement jackets would be sent out early this week. Then I was later told that it was going to be another 6-8 weeks!!! What the....?!?
If we are to compare this experience with bad service at a restaurant, then I can shoot the cook since I had bad experience with him directly.
This jacket reeks of "ick"
jnicktem wrote:
If we are to compare this experience with bad service at a restaurant, then I can shoot the cook since I had bad experience with him directly.
This jacket reeks of "ick"
Or the headwaiter on the cruise ship who shows up after 5 days and pours my glass of wine, knowing that I will be be stuffing the tip envelopes later that night...RaidersBash wrote:
Or the OWNER of the restaurant who keeps coming over to your table himself blowing sunshine to you about how he's going to make it alright...
I couldn't agree more. I won't be ordering from US Wings anymore unfortunately. My e-mails were hardly ever returned, and when they were it was DAYS later. I still have the e-mails from Myke and customer service saying my US made Legend would "ship out tomorrow" and 3 months after my order was placed I still had nothing and poor communication to go along with it. I went ahead and canceled my order and went with Magnoli which I'm sure I will be proud of (not to mention the communication is quick and direct). Just my bad experience with US Wings and my 2 cents.PsychicsAndSwords wrote:Eh, personally I think it's more a matter of a line being crossed. I see what you're saying and I went through the same thing myself recently - had some issues with Wested last year when I bought a jacket, and was very annoyed at the time, mostly due to poor communication. But things eventually went right and I ended up ordering from them again, despite my past issues, when I needed a size smaller.Michaelson wrote:That's fine. Nothing wrong with your reasoning, and I totally understand it.
Like I said, I just look at things differently. I'm not meaning to throw the 'age' card , but if I went down that path with all the vendors I've dealt with over the past 30 years, there are only a handful, and I MEAN a handfu, that DON'T have some kind of skeleton in their closet.
Unless the item reflects the actions of the seller, I keep them separate and apart as much as possible, as if I did follow that 'ick' credo, I'd own very little in the way of gear today...and I DO mean little.
Regards! Michaelson
Sgt crossed a pretty big line, on the other hand. On page one of this thread he is saying the jacket looks very wrong. On page two he is suddenly saying everyone who has an issue with it hates the military, or something. (I know that's not exactly what he said but it's pretty close in attitude) That's kind of a grievous insult that came out of nowhere and frankly I just don't want these people to have my money. Sure it's a nice jacket, judging by what I had for a short time it'd be pretty great with if the pockets weren't all up in the armpits - but there are lots of nice jackets out there. And if you just keep giving money to people who treat you like dirt, it will only empower them to continue treating customers like dirt.
Just my two cents, anyway.
Or the owner of the Restaurant who tells you you should feel lucky to be eating there as he has much more important (Military!) customers to attend to!RaidersBash wrote:jnicktem wrote:
If we are to compare this experience with bad service at a restaurant, then I can shoot the cook since I had bad experience with him directly.
This jacket reeks of "ick"
Or the OWNER of the restaurant who keeps coming over to your table himself blowing sunshine to you about how he's going to make it alright...
Are you sure it was mailed out?WhipDude wrote:I'm not sure. Their website says that UPS does it automatically. Originally the jacket was shipped and I never got any information. Nothing came up in the spam box either. I didn't get any information from UPS this time either.
Yeah I see that, sorry. Just that I know how their word is about things being mailed.WhipDude wrote:JC, if you read my above posts you'll see that I said *if* they shipped it as told.
Scott63 wrote:So does USW not email a shipping notice on exchanged items? I’ve always received a shipping notice (w/UPS tracking link) from them on everything I’ve ordered - fortunately I haven’t had to exchange anything however.
I'm waiting for a XL long, sorry to hear your jacket wasn't shipped.Mark Brody wrote:It seems most of us are waiting on large long jackets. I don't think anyone has mentioned waiting for other long sizes. I just spoke with someone at US Wings. I get the impression that all long sizes (not just large) have the high pocket problem and that the first shipment of replacements did not include larges, just other long sizes. She said to expect to wait 6-8 weeks for large long, just like was posted earlier.
Hey JC1972,JC1972 wrote:I'm waiting for a XL long, sorry to hear your jacket wasn't shipped.Mark Brody wrote:It seems most of us are waiting on large long jackets. I don't think anyone has mentioned waiting for other long sizes. I just spoke with someone at US Wings. I get the impression that all long sizes (not just large) have the high pocket problem and that the first shipment of replacements did not include larges, just other long sizes. She said to expect to wait 6-8 weeks for large long, just like was posted earlier.
Import. I'll probably just stay with the Todd's I just got.Indyzane wrote:Hey JC1972,JC1972 wrote:I'm waiting for a XL long, sorry to hear your jacket wasn't shipped.Mark Brody wrote:It seems most of us are waiting on large long jackets. I don't think anyone has mentioned waiting for other long sizes. I just spoke with someone at US Wings. I get the impression that all long sizes (not just large) have the high pocket problem and that the first shipment of replacements did not include larges, just other long sizes. She said to expect to wait 6-8 weeks for large long, just like was posted earlier.
Did you order a US made or Import?
yeah...if my aging memory serves me correctly...when this whole thing was first being talked about LAST SUMMER...weren't they supposed to be ready by Halloween...October....?WhipDude wrote:Oh believe me, I'm not holding any breath. I may have done so initially but not anymore. In 6 to 8 weeks, it'll be to warm to wear any jacket.
Michaelson wrote:Actually, they were supposed to be done by Christmas. You're thinking about the 'Hero' version for the Halloween date.
Regards! Michaelson
I'm not trying to argue either, and Lord knows it's been hard to keep track, but it actually was the Legend/Cooper that was due in the fall...hollowpond wrote: The Heros were ready last summer. At one time or another I remember Sarge posting that they did want them (the legend) done by Halloween, but nothing committal was ever stated.
This was back when Sarge was saying that Neil Cooper was back (whatever happened to that?) And announcing that they together would be offering one jacket for each movie...
Travis
holt wrote:Sarge and I were talking and he suggested we make a new thread.
Neil Cooper and US Wings Inc. are now Partners.
The first jacket will be the Raiders 100 % Neil Cooper spec and the release date will be this Fall to COW Members first..
Neil Cooper will be at His new Office 561 E. Hines Hill Road Hudson Ohio starting the 26th of July this month..
Let the games begin!!
and this from the Sarge himself...michaelson wrote:Based on what we've experienced with the 'hero' and New Zealand lambskin jackets, considering the forms will not be sent out until Sept. 1st, I would guess mid to late September myself.
Regards! Michaelson
sgt. wrote: I think you just said it all...Well said.. One thing for sure there will be a lot of Happy Fans World Wide in the next 90 days. BTW Release date for COW is two weeks before Halloween.
Sarge