Oh no!!

Randy · Post by **Randy** » Wed Oct 22, 2003 5:58 pm

The stiching in the tongue on my right Alden shoe is coming up. I emailed Mr. White about it and sent him a pic. I think the width of my foot coused this. I orderd a EE but maybe I need a EEE. Do you guys think he will do a return and a upgrade in size to EEE?? I didn't tell him that I think my foot width may have caused this.

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Post by **Michaelson** » Wed Oct 22, 2003 6:04 pm

Are you guessing sizes...is EE your correct width, or EEE? Did you originally supply him with a size correctly measured and supplied to you by a professional regarding your foot size?

I can't speak for him or what he may or may not do, but if this is damage due to an incorrect size supplied by you rather than a correct one by a professional, you may be stuck with the boot and responsible for your own repair, unless you can prove it's due to faulty materials and workmanship. It's really his call. Regards. Michaelson

Randy · Post by **Randy** » Wed Oct 22, 2003 6:43 pm

A pro sized up my foot. He said 11 EE. The EE fit good but I think maybe I could have used a EEE in the Aldens.

The left shoe is fine.

Post by **Michaelson** » Wed Oct 22, 2003 6:52 pm

Then I'd suggest you pass this information along to Mr. White as well. Regards. Michaelson

Randy · Post by **Randy** » Wed Oct 22, 2003 7:08 pm

I just did.

Mr. White and Alden shoes are very professional. I think they will help me out.

Post by **Michaelson** » Wed Oct 22, 2003 7:18 pm

Anytime Mr. White and co. is involved, you can count on it! Let us know how things get handled. Regards. Michaelson

Randy · Post by **Randy** » Fri Oct 24, 2003 10:05 pm

I will keep you informed. I emailed him 2 days ago and I never got a reply. I'll wait another day.

Randy · Post by **Randy** » Fri Nov 14, 2003 10:19 am

Well, about 2 weeks ago I sent my boots back for inspection. About 3 days ago I recieved a brand new set of 11 EEE boots! I could not be any happier! My jacket also arrived on the same day.

Randy

Pyroxene · Post by **Pyroxene** » Fri Nov 14, 2003 10:29 am

That's a great story. Thanks for sharing.

Oh no!!

Oh no!!

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