Alden's falling apart

[misfit]

I just got thies shoes back in december and the seam is comming apart. what should i do? thanks misfit


By steven36

[Imahomer]

Wow!!!! That's not right. Can you go back to the place where you bought them? That's the first thing I'd do.

[Browncoat]

Yeah definitely take them back to whereever you bought them and go from there. Best case scenario is that they'll give you store credit or offer to send them back to Aldens to be repaired free of charge.

I am so glad I bought my boots years ago because with all the problems with these newer Aldens-- I would not buy a current Indy 405.

[Imahomer]

Wrong Browncoat. The best case scenario would be that on the way to return the shoes, you found a wad of cash in the gutter , then when you entered the shop, you were told that you were customer number one million and they gave you a free shopping spree . Then they took you old Aldens and replaced them with an older, but new/unused pair they had found tucked away in the back .

Now that would be a good day!

[Indiana G]

could these be one of the ones that were in a recalled batch? do a search for 'alden recall'....alden knows they used an inferior leather in some of the batches that were produced.

[Michaelson]

Did you purchase these through a store, or what?

Definitely take the receipt and shoes back to the store you got them. Aldens last a LOT longer than 2 1/2 months, I assure you! From all appearances of the top of the boot, it doesn't look like you've been mistreating them, but that's based on this one shot.

Keep in mind, for you guys who decide to 'distress' these, no shoe seller or Aldens will touch them in a return situation when you try to do the old 'black magic' you do.


This looks like a seam blow out to me, though.

I had a pair do this once, but they were OLD, and had been resoled and heeled 3 times, so they had all they could stand before letting go. This, on the other hand, makes no sense.

Regards! Michaelson

[misfit]

I bought them on line and I sent them an email last night waiting to hear back from them. I will let you all know what is said when they respond

[misfit]

Well they sent me a return shipping label and they say that they will replace them we shall see. But it's very hard to box up my favorite shoes and send them back I am thinking I need to buy another pair.

[Imahomer]

I love a happy ending!!!!