The same here in Italy... :J!m wrote: I get packages from all over the world, as well as ship them, and sometimes you pay, sometimes you dont...
Wested Questions
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- Indiana Strones
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- Indiana Joyce
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Ive been wearing my black leather jacket with my fedora...feel like marty mcfly in BTTF2. My second shirt from Short Round productions should be here shortly, Ive been making my own gunbelt, Im loaded up with fullers earth, my pants have been redyed and ironed so theres some pleats...I think im going to be sleeping in my jacket to help break it in.
just waiting to see that box sitting on my kitchen table when I get home...any week now:)
just waiting to see that box sitting on my kitchen table when I get home...any week now:)
Indiana Joyce wrote:just waiting to see that box sitting on my kitchen table when I get home...any week now:)
I never got anything from wested delivered in a box. Always just those extremely sturdy bags used to ship clothing in. But hey, mine only had to fly across the Channel, not the Atlantic ;-)
Regards, Geert
- Indiana Strones
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- Indiana Joyce
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ok, then im waiting for a big sack of leather to be greeting me when I come home one of these days.
I just know that this is just like when I was a kid and id buy an action figure by sending in proofs of purchase and have to wait six weeks.
six weeks? but ill be an adult by then! oh my figures will never come.
I just know that this is just like when I was a kid and id buy an action figure by sending in proofs of purchase and have to wait six weeks.
six weeks? but ill be an adult by then! oh my figures will never come.
- Zombie Jones
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- Indiana Joyce
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- Indiana Joyce
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- Indiana Joyce
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I would say this, inspect the stitching. If you see extra holes with no thread in them, or alot of loose hangy threads, then for some reason the craftsmanship slipped. I was kind of hoping to get mine before the 21 days were up, based on the fact that I didnt order anything out of the ordinary, just made to my measurements. Every day I come home from a bad day at work and hope to see a package waiting for me.
I sent an email asking for some kind of an update, just so I know where Im at.
I sent an email asking for some kind of an update, just so I know where Im at.
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I ordered a jacket too by their online form early last month but haven't a clue to the status. I'm not in alarm mode, and have even braced myself for a possible no-go for the 31st of this month, but it still would be nice to have some tracking info either on their site or through email (like: your order is currently <insert: queued, being worked on, shipped, awaiting customs, etc>. It would just lend visibility to the process, that's all (and would alleviate nervousness and speculation from customers).
Sorry - it's really not a rant, I'm just a web guy who's created retail sites and have different expectations for companies doing business on the web nowadays.
Sorry - it's really not a rant, I'm just a web guy who's created retail sites and have different expectations for companies doing business on the web nowadays.
You could always e-mail Peter. I asked him about the current condition of my jacket and he sent me an e-mail the next day saying it shipped and gave me the tracking number.IndyCooper wrote:I ordered a jacket too by their online form early last month but haven't a clue to the status. I'm not in alarm mode, and have even braced myself for a possible no-go for the 31st of this month, but it still would be nice to have some tracking info either on their site or through email (like: your order is currently <insert: queued, being worked on, shipped, awaiting customs, etc>. It would just lend visibility to the process, that's all (and would alleviate nervousness and speculation from customers).
Sorry - it's really not a rant, I'm just a web guy who's created retail sites and have different expectations for companies doing business on the web nowadays.
- Indiana Joosse
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I'm currently waiting for my jacket as well.
I ordered it on september 6th, and then on september 16th I received a message from Gemma saying that it would be sent in 7-10 days as they were waiting on my jacket being made.
Then on october 1st I sent Gemma an email asking if the jacket had already been shipped. You know what it is like, the exitement of waiting.
I just wanted to check, because it might have been stuck in customs or something. That does tend to happen over here.
However, I haven't received a reply from her yet.
Just to get one thing straight: I am not complaining or anything, just sharing my experience.
I ordered it on september 6th, and then on september 16th I received a message from Gemma saying that it would be sent in 7-10 days as they were waiting on my jacket being made.
Then on october 1st I sent Gemma an email asking if the jacket had already been shipped. You know what it is like, the exitement of waiting.
I just wanted to check, because it might have been stuck in customs or something. That does tend to happen over here.
However, I haven't received a reply from her yet.
Just to get one thing straight: I am not complaining or anything, just sharing my experience.
Just posted about this same topic in another thread. I ordered mine on the 25th, then emailed Gemma a few days later about a possible time frame and received an email stating that it was being made and would ship in 7-10 days.
Like most, I am not in panic mode but am just anxious to get my hands on it. To me, this is quite a big purchase and I put a lot of effort into researching and reading about what jacket/maker would suit me best. Plus, I don't think I have ever spent this much money on a single clothing item!
Can't wait to get it and post some pics!
Adam
Like most, I am not in panic mode but am just anxious to get my hands on it. To me, this is quite a big purchase and I put a lot of effort into researching and reading about what jacket/maker would suit me best. Plus, I don't think I have ever spent this much money on a single clothing item!
Can't wait to get it and post some pics!
Adam
- lpa53
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Customs Charges in US?
Odd, because Gemma told me in an email that a jacket order would come right to my door, bypassing customs. I just ordered this morning. Well, we'll see ....jnicktem wrote:Your fees might not be done with... my jacket finally made it through customs, and now customs wants me to pay them $26! For what?!?
- Arca Perdida
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- Kt Templar
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You have to pay for them to try it on for you.... j/k!!jnicktem wrote:I just want a reason to why it is costing me $26. I don't want to pay, and I shouldn't have to. The thing is though I have already paid a couple of hundred dollars and waited close to a month for this jacket, and I don't know of any other way to get it unless I pay the fee...
Any advice?
You got off lightly. They open up a package from time to time and decided to charge you tax or duty on it. $26 dollars is a pretty small fee. I've been charged $120 on a Wested sent to me in the UK as a GIFT. How they can justify tax and duty on something being sent back to it's country of origin? (Don't answer that!).
I had to pay $30 once for a birthday present sent from the US. wth? And several ebay auctions for collectibles I won in the past, the package was opened and duty charged on the book value of the item, and NOT the low price I paid. I had to start a refund process, and print the ebay page showing that I'd won an item for $10 and not the $50 book value..Kt Templar wrote: You got off lightly. They open up a package from time to time and decided to charge you tax or duty on it. $26 dollars is a pretty small fee. I've been charged $120 on a Wested sent to me in the UK as a GIFT. How they can justify tax and duty on something being sent back to it's country of origin? (Don't answer that!).
- Arca Perdida
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Ok, hopefully this will help. Here's a link to the US Customs site explaining purchases from foreign countries:jnicktem wrote:So I just got the luck of the draw?
http://www.cbp.gov/xp/cgov/trade/basic_ ... chases.xml
here's the last paragraph quoted:
"It does not matter whether you bought the item from an established business or from an individual selling items in an on-line auction. If merchandise, used or new, is imported into the United States, it must clear CBP and may be subject to the payment of duty as well as to whatever rules and regulations govern the importation of that particular product into the United States."
- Indiana Joyce
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Well here is one of my problems...Wested for whatever reason doesnt seem to get or reply to my emails. Had Gwyiddion not helped me, I never would have gotten a response, tho technically Gemma replied to him and not directly to me.
Gemma is currently on vacation, and Peter just got back, but, Peter being the boss, I dont expect him to be the person emailing me about my order status. So I dont know if someone is monitoring the emails and will be getting back to me, of if I will hear from no one. Ive thought about calling, but I dont think my hours coincide with theirs so that I can call.
Maybe I will get lucky, and Peter will happen upon this thread and be able to give me some info.
Gemma is currently on vacation, and Peter just got back, but, Peter being the boss, I dont expect him to be the person emailing me about my order status. So I dont know if someone is monitoring the emails and will be getting back to me, of if I will hear from no one. Ive thought about calling, but I dont think my hours coincide with theirs so that I can call.
Maybe I will get lucky, and Peter will happen upon this thread and be able to give me some info.
- Indiana Joyce
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- Indiana Joyce
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Ok. Now, I am an impatient man, and quick to worry about things.
All that being said, let me tell you what is going on. When I email Wested, at Wested.com, I get no response. When I email Gemma at Wested.com. I get no response. When I try to call the number listed on the website, it wont go thru, probably do to the fact that I cant dial a plus sign on my phone.
I also never got a confirmation number for my order, so as far as I know, they have my money sitting in an account somewhere and havent even started my jacket.
How am I supposed to get in touch with these people? Gemma even told someone she replied to me twice when in fact the only responce I ever received was thru the site when I paypaled.
They have a contact us link but when you do use it, clicking send just brings you to a 404 file not found page.
Im getting worried because on the one hand, I dont want to offend Peter at all. But on the other, I have spent alot of money on a custom jacket, and no way to get thru to the company making it for me.
Does Peter check his private messages? He doesnt seem to frequent the boards that often, so I dont know if that is a route to take.
Please help.
All that being said, let me tell you what is going on. When I email Wested, at Wested.com, I get no response. When I email Gemma at Wested.com. I get no response. When I try to call the number listed on the website, it wont go thru, probably do to the fact that I cant dial a plus sign on my phone.
I also never got a confirmation number for my order, so as far as I know, they have my money sitting in an account somewhere and havent even started my jacket.
How am I supposed to get in touch with these people? Gemma even told someone she replied to me twice when in fact the only responce I ever received was thru the site when I paypaled.
They have a contact us link but when you do use it, clicking send just brings you to a 404 file not found page.
Im getting worried because on the one hand, I dont want to offend Peter at all. But on the other, I have spent alot of money on a custom jacket, and no way to get thru to the company making it for me.
Does Peter check his private messages? He doesnt seem to frequent the boards that often, so I dont know if that is a route to take.
Please help.
Uhm, I'm not sure the exit code for the US is 00, it could be 01. Check the website of your phone company for the Exit-code for the US, then replace the + with that code, and call.Numeron wrote:Replace the plus sign by 00
0044 is the international phone number for England.
Regards, Geert
EDIT: did a quick search for the exit-code, and the number you should be dailing for Wested should be: 01144 1322 660654
- Indiana Joyce
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- JimL
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I always call (the number sequence above is right) and always get a hold of someone.
I have spoken to both peter and (before that) Gemma recently regarding my order.
Patience!
regarding customs, again the post above nailed it. Dependant on what you buy, you could easily pay more in fees than what the item cost. As said, what you pay for it has litle to do with it. When I register a used car, I pay tax on it's value, not what I paid for it...
Also, some items are not allowed into the country, and some countries are not allowed to import to the United States. So, if you buy something from Somolia via eBay, there is a very good cahnce you will NEVER see it, but not because of the seller, but because Customs has confiscated it and are now investigating your background...
I have spoken to both peter and (before that) Gemma recently regarding my order.
Patience!
regarding customs, again the post above nailed it. Dependant on what you buy, you could easily pay more in fees than what the item cost. As said, what you pay for it has litle to do with it. When I register a used car, I pay tax on it's value, not what I paid for it...
Also, some items are not allowed into the country, and some countries are not allowed to import to the United States. So, if you buy something from Somolia via eBay, there is a very good cahnce you will NEVER see it, but not because of the seller, but because Customs has confiscated it and are now investigating your background...
- Indiana Joosse
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I understand these things take time, and I am being patient.
I am also very reluctant to bother them unnescessarily.
However, it's been over a month since I ordered and paid for the jacket, as well as over twenty days since I last heard from Wested.
If it doesn't arrive today, I'm giving them a call.
I am also very reluctant to bother them unnescessarily.
However, it's been over a month since I ordered and paid for the jacket, as well as over twenty days since I last heard from Wested.
If it doesn't arrive today, I'm giving them a call.
- Indiana Strones
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- Indiana Strones
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- Indiana Joosse
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As this all had me a bit worried, I decided not to wait but to call today.
The phone was answered by a very nice sounding lady (I assume it was Gemma, but can't say for sure) who told me that they had been waiting for the jacket being made and that it had just come in today. It would be shipped tomorrow and I should have it in about four days from now.
The phone was answered by a very nice sounding lady (I assume it was Gemma, but can't say for sure) who told me that they had been waiting for the jacket being made and that it had just come in today. It would be shipped tomorrow and I should have it in about four days from now.
- Indiana Joosse
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- JimL
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I called Gemma before Peter got back from Vacation, and I have also spoke to Peter since he got back.
The thing is, once Peter was back, Gemma went out on vacation. So he's still a person short with a pile of custom orders waiting for him.
I'll give it until the end of the week. If I don't hear from peter, I'll give him a call on Friday...
I used to make custom guitars so I know what he's going through...
The thing is, once Peter was back, Gemma went out on vacation. So he's still a person short with a pile of custom orders waiting for him.
I'll give it until the end of the week. If I don't hear from peter, I'll give him a call on Friday...
I used to make custom guitars so I know what he's going through...
- Indiana Joosse
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