Need to return Wested - What to put on customs form???

Raider S · Post by **Raider S** » Thu Jun 19, 2008 10:58 am

Hi, I need to return my jacket and need to know what to put on the customs form: value, item, etc.

Also, do I just use their standard address?

Hope someone can help because I want to get this in the mail today!

Post by **Michaelson** » Thu Jun 19, 2008 11:01 am

Be sure to put on customs form and outside of the box in big black, bold letters ...'RETURN FOR REPAIR'.

Otherwise, Wested won't accept it, as they'll be charged a customs charge.

I'd also recommend you dropping Peter or Gemma a line and ask if there's anything else they currently require, but that's an IMPORTANT thing to put on those items.

Regards! Michaelson

PETER · Post by **PETER** » Thu Jun 19, 2008 11:07 am

Send it with USPS and tick the box RETURNED GOODS also write on form purchased from England return for repair and in big letters on the parcel.
Cheers
Peter

Raider S · Post by **Raider S** » Thu Jun 19, 2008 11:08 am

Thanks all! Appreciate the help!

Raider S · Post by **Raider S** » Thu Jun 19, 2008 4:08 pm

What value amount shoud be placed on the customs form? Otherwise I will simply put the purchase price.

Post by **Michaelson** » Thu Jun 19, 2008 4:10 pm

Considering it's now considered a 'used' jacket and not new stock, being returned for 'repair', I'd put down what you'd think it's worth as a 'used' item.

Regard! Michaelson

Raider S · Post by **Raider S** » Thu Jun 19, 2008 4:17 pm

Honestly...I don't want to tell you what I think its worth. But I understand your point.

Of course if I want to insure it I have to list the new value as it is a new jacket I'm returning for a refund.

Post by **Michaelson** » Thu Jun 19, 2008 4:21 pm

Then, full price should be listed.

Regard! Michaelson